About Us

Thank You for choosing the First Aid Gear Shop!
 
The First Aid Gear Shop (RestockYourKit.com) is the official Shop of Center for Wilderness Safety - a 501(c)(3) nonprofit organization specializing in wilderness & rescue medicine education and training for over 15 years.
 
Center for Wilderness Safety
 
The First Aid Gear Shop grew out of a need from our course participants trying to find quality first aid supplies that didn’t break the bank. Since then, we have found a niche specializing in individual quantities at wholesale prices. We also specialize in custom first aid kits and more. Don’t see something you’re looking for? Give us a shout and we’ll see what we can do for you!
 
 
🦠 HOW WE'RE HANDLING COVID-19 😷
Since early March 2020, we've been operating as "Phase I Quarantine" meaning that there has been only TWO of us working long hours to try and get orders out as quickly as possible. Additionally, we haven't left our home-office to go out and shop, interact with others in social settings (or in public), and are checking our temperatures and oxygen saturation levels (SpO2) regularly. We appreciate that what we sell are medical and first aid supplies, and the health and safety of our customers is one of the most important things!


OUR GUARANTEE TO YOU

We are not 100% enthusiastic about your purchase until you are. We know if we do not take care of you someone else will. At any time, let us know what we need to do to earn your confidence and loyalty. Please consider your purchase a safe one for you and allow us to exceed your expectations of what an outdoor safety & first aid shop can be. Returns, exchanges, refunds, and warranties will be handled cheerfully and quickly.


The First Aid Gear Shop
15 Running Brook Lane
Sterling, VA 20164-1168
USA

(800) 490-0309  Toll Free Phone
(703) 505-1300  Local Phone
Email: shop@wildsafe.org

Hours (EST):
Due to the COVID-19 pandemic, we're now Open Later!
10 AM – 11 PM, Seven Days a Week**
** Local Pick Up by appointment is available from 8 AM - 11 PM daily.


UNLISTED PRODUCTS

If you do not see what you are looking for on this web site it is possible that we still carry it. Just give us a call at (703) 505-1300 or email us.



LOCAL PICKUP

Local (Porch) Pickup orders are ONLY held for 10 days after which your order will be restocked with NO REFUNDS issued. Depending upon which method of contact you gave us upon placing your order, you will be notified via email or text message when your order is ready for pickup. Please be sure to check your SPAM inbox as well, as they sometimes get filtered out.



RETURNS & CANCELLATIONS

We accept returns of any product that is non-perishable, and non-sterile – however due to the nature of sterile items, medications, etc. (and it’s against the law), we cannot legally accept any returns for those items, and are unable to refund such items. Please request a Product Return Form prior to returning any items, as they will not be accepted by us without that completed form.

SPECIAL NOTICE: All orders containing ANY pandemic-related items (masks, gloves, sanitizer, wipes, flu medications, etc.) are NON-CANCELABLE, NON-RETURNABLE and NON-REFUNDABLE. Due to logistical and supply chain considerations all SALES of these items are FINAL.

Please note that any returned items (except if noted) as well as any cancelled orders will be charged a $35 restocking fee, regardless of order size. Refunds will be issued in full minus this fee for all orders.



YOUR PRIVACY

Here at Center for Wilderness Safety, we respect our customer's privacy. We will never sell, lease, or rent your email address or telephone number to another party without your permission. We gather your email address only when you offer it to us, and use it only when we need to contact you regarding your order and our occasional email about upcoming sales, courses, etc.



SSL ENCRYPTION

We are proud of our new state of the art online store and assure you that your transaction will be as secure as possible. All private information is subject to 128 bit SSL encryption and your personal information such as your credit card number cannot be seen by others. Feel confident that your personal information is safe with us. If you wish to place an order over the phone, please call us at Toll Free (800) 490-0309.

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